Terms and Conditions 99kiss – Usage Rules Platform

General Terms

Welcome to 99kiss. This platform is operated to provide online betting and gaming services to eligible users. This Terms and Conditions document ("Terms") constitutes a legally binding agreement between you ("User" or "Member") and 99kiss ("Platform", "We", "Company").

By accessing, registering for, or using any part of the 99kiss platform – whether through the website, mobile app, or any other channel we provide – you hereby accept and agree to be bound by all the terms, conditions, policies, and guidelines set out in this document and any other documents referenced herein.

If you do not agree with any part of these Terms, please stop using the platform immediately and do not register an account.

Member Eligibility

99kiss services are open only to individuals who meet all of the following eligibility criteria:

• Aged 18 or above at the time of registration and throughout the period of use of the platform.
• Having full legal capacity to enter into a binding agreement.
• Not currently subject to any restriction or prohibition imposed by any relevant regulatory body.
• Do not register on behalf of another person or use a false identity.
• Acting on your own behalf and not as an agent, representative, or intermediary of any third party.

Account Registration

Each user is only permitted to hold one (1) active account at 99kiss. Registering multiple accounts – whether under your own name, another person's name, or using false information – is strictly prohibited and may result in the immediate termination of all related accounts and forfeiture of any existing balance.

During registration, you are required to provide complete, accurate, and up-to-date information, including:

• Full name as it appears on your official identification document.
• Accurate date of birth for age eligibility verification.
• An active and reachable mobile phone number.
• A valid and accessible email address.
• Valid bank details for payment and withdrawal purposes.

You are fully responsible for keeping your account information up to date. Any losses arising from inaccurate or outdated information are entirely the user's responsibility. 99kiss is not liable for any payment delays or issues resulting from incorrect account information.

Deposit & Withdrawal

99kiss supports a variety of popular payment methods in Malaysia, including internet banking (FPX), DuitNow, Touch 'n Go eWallet, and GrabPay. All financial transactions are processed through secure, encrypted channels.

Deposit Limit: Minimum and maximum deposit limits vary by payment method and account level. Full details are available on the deposit page within your account.

Withdrawal Process: Valid withdrawal requests will be processed within 5 to 60 minutes from the time the request is received. Withdrawals requiring additional review may take up to 24 hours. The minimum withdrawal limit is RM30, and the maximum varies by account level.

• Withdrawals may only be made to a bank account registered in the same member's name.
• 99kiss reserves the right to request document verification for withdrawals exceeding the set limit.
• Any bank charges related to a transaction are the member's responsibility.
• Funds suspected of originating from illegal sources may be withheld pending investigation.

Bonus & Promotions

99kiss offers a variety of bonus and promotional programs from time to time. Each promotion has its own specific terms and conditions that must be read and understood before claiming the relevant bonus.

General principles that apply to all bonuses and promotions at 99kiss:

• Each bonus is subject to the minimum wagering (rollover) requirement specified in the relevant promotion terms.
• The welcome bonus may only be claimed once by each new member.
• Any attempt to abuse the bonus system – including bonus hunting, bonus arbitrage, or the use of multiple accounts – will result in the cancellation of all related bonuses and may lead to account termination.
• Bonus value cannot be directly converted to cash unless the rollover requirement has been fully met.
• 99kiss reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.
• 99kiss's decisions regarding bonus claims and usage are final.

Game Rules

All games available on the 99kiss platform use Random Number Generator (RNG) technology that has been audited and certified by independent international bodies. This ensures every game outcome is completely random and cannot be manipulated by any party.

The following are general rules that apply to all games at 99kiss:

• Confirmed bets cannot be cancelled except through the Cash Out feature available for selected markets.
• Any technical disruption during a game session caused by a 99kiss system failure will be resolved based on the transaction records in our database.
• Progressive jackpot wins are subject to system verification before being credited to the account.
• Any winnings obtained through unauthorized methods, software bug exploitation, or system vulnerabilities will be voided in full.
• Betting records and game results stored in the 99kiss system are final in any dispute.

Account Security

You are fully responsible for maintaining the confidentiality of your account login details, including your username, password, and any verification codes. 99kiss will not be liable for any losses resulting from unauthorized access to your account due to your negligence or failure to protect your login information.

• Use a strong, unique password – a combination of uppercase letters, lowercase letters, numbers, and symbols.
• Enable two-factor authentication (2FA) for an additional layer of security.
• Do not share your account information with anyone, including family members.
• Always log out after a gaming session, especially on shared devices.
• Report any suspicious activity to customer support immediately.

Prohibited Activities

The following activities are strictly prohibited and may result in immediate account termination and legal action:

• Registering or operating more than one account.
• Using automation software, bots, scripts, or any technology to automate gameplay or interactions with the platform.
• Collusion between players to manipulate game outcomes.
• Exploiting bugs, technical vulnerabilities, or system errors to gain an unfair advantage.
• Money laundering or using the platform for any illegal financial activity.
• Providing false information during registration or the KYC verification process.
• Using a payment method belonging to another person without valid authorization.
• Distributing offensive, threatening, or harmful content to other users through the platform's communication channels.

Account Termination

You may close your 99kiss account at any time by contacting our customer support. Before closure, ensure all pending withdrawals have been processed and there are no disputes still under investigation.

99kiss reserves the right to suspend or terminate a user account without prior notice under the following circumstances:

• Violation of any term in this document.
• Suspicion that an account is being used for fraudulent or illegal activity.
• Failure to complete the KYC verification process within the stipulated timeframe.
• Account requests under a self-exclusion program.
• Instructions from a regulatory body or relevant authority.

When an account is terminated due to a terms violation, 99kiss reserves the right to forfeit any remaining balance, including pending wins. Original deposit funds may be returned at the platform's discretion once the investigation is complete.

Limitation of Liability

99kiss provides its platform and services on an "as-is" basis. While we strive to ensure the platform operates smoothly at all times, we do not guarantee that the service will always be free from interruptions, technical errors, or uninterrupted availability.

• 99kiss is not liable for any direct or indirect losses arising from the use of the platform.
• We are not liable for service disruptions caused by factors beyond our control, including internet issues, power outages, or natural disasters.
• Any legal action related to the use of this platform is subject to the jurisdiction of the relevant governing law.
• Wagering involves financial risk. 99kiss is not responsible for any financial losses incurred by users as a result of wagering activity.

Terms Amendment

99kiss reserves the right to modify, add, or remove any part of these Terms and Conditions at any time based on operational requirements, legislative changes, or business considerations. All amendments take effect immediately upon publication on our official website.

Members will be notified of significant changes to these Terms via in-platform notifications, registered email, or an announcement banner on the home page. Continued use of the platform after the effective date of any amendment constitutes your acceptance of the updated terms.

It is your responsibility as a user to check this page regularly to ensure you are always aware of the latest terms applicable to your use.

Contact Us

If you have any questions, concerns, or require further clarification regarding these Terms and Conditions, the 99kiss support team is available to assist you at all times.

• Live Chat: Available 24/7 directly within the 99kiss platform or mobile app.
• Email: [email protected] (response within 24 hours)
• Telegram: Reach us via the official 99kiss Telegram channel.

For issues related to account security or suspicious transactions, please contact customer support immediately for faster resolution.