Your privacy is our priority. This document transparently explains how 99kiss collects, processes, stores, and protects your personal information as a platform member.
99kiss respects the privacy of every user on our platform. This Privacy Policy ("Policy") describes our practices for collecting, using, disclosing, and protecting your personal information when you use 99kiss services — including the official website, Android and iOS mobile apps, and all related communication channels.
By registering an account or continuing to use the 99kiss platform after reading this Policy, you give your consent to the processing of your personal data as described herein. If you do not agree with any part of this Policy, please stop using the platform and contact us for further enquiries.
This Policy is drafted in accordance with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection best practices. 99kiss is committed to handling your data with full integrity and accountability.
99kiss collects various categories of information to provide you with a secure, efficient, and personalised service. The data we collect falls into two main categories:
A. Information you provide directly:
B. Information collected automatically:
| Data Type | Purpose of Collection | Retention Period |
|---|---|---|
| Identity & KYC | Age verification, fraud prevention | 5 years after account closure |
| Financial Data | Payment processing, auditing | 7 years (legal requirement) |
| Game Records | Dispute resolution, integrity | 3 years from the transaction date |
| Technical Logs | Security, troubleshooting | 90 rolling days |
| Cookie Data | User experience, analytics | Until expiry or deletion |
All data collected by 99kiss is used solely for legitimate, clearly stated purposes. We do not sell your personal data to any third party for marketing or commercial purposes.
The primary purposes for which your data is used include:
99kiss takes the security of your personal data very seriously. We implement multiple layers of technical and organisational protection to keep your data safe from unauthorised access, loss, destruction, or accidental disclosure.
Security measures we implement include:
99kiss does not sell, rent, or trade your personal data to third parties. However, in certain situations, we need to share some of your data with the following parties to keep the platform running smoothly:
All third parties that receive your data are bound by strict data protection agreements and are only permitted to use that data for the specified purposes.
99kiss uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit our website or use our app.
Types of cookies we use:
You can manage cookie settings through your web browser preferences. However, disabling essential cookies may affect platform functionality. The 99kiss mobile app uses similar tracking mechanisms that can be managed through your device settings.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding your personal data held by 99kiss. We fully respect these rights and provide mechanisms for you to exercise them.
You have the right to request a copy of the personal data we hold about you. We will provide this information within 21 working days from the date the request is received.
If the personal data we hold about you is inaccurate or outdated, you have the right to request a correction. Basic profile information can be updated directly in your account settings.
You may object to the processing of your data for marketing purposes at any time by contacting us or through the notification settings in your account.
Where data processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the validity of processing carried out prior to withdrawal.
In certain circumstances, you may request the deletion of your personal data. Please note that data required to fulfil legal obligations cannot be deleted before the designated retention period expires.
99kiss is a platform restricted to individuals aged 18 and above only. We do not knowingly collect, process, or store personal data of children under the age of 18.
If you are a parent or guardian and believe your child has registered an account on our platform or has provided us with their personal data without your knowledge, please contact us immediately. We will take prompt action to delete the data and close the account in question.
The 99kiss platform may contain links or references to third-party websites or services — including game providers, social support channels, and others. This Privacy Policy applies solely to the 99kiss platform and does not cover the privacy practices of those third-party websites or services.
We encourage you to read the privacy policies of any third-party websites you visit. 99kiss is not responsible for the privacy practices or content of those third-party websites.
99kiss reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, new legal requirements, or platform improvements. All changes take effect as soon as the updated version is published on our website.
For material and significant changes, we will provide members with adequate notice via in-platform notifications, email, or an announcement banner on the homepage at least 7 days before the changes take effect.
Continued use of the 99kiss platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. It is good practice to review this page periodically.
For any inquiries, concerns, or complaints regarding how 99kiss handles your personal data, you may contact our Data Privacy Officer through the following channels:
We are committed to responding to every privacy inquiry within 14 business days. If you are not satisfied with our response, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia.
Commitment Privacy 99kiss to Users
Six data protection principles we practise every day to maintain your trust
All data transmitted between you and the 99kiss servers is protected with 256-bit SSL encryption — the same standard used by major banking institutions in Malaysia.
Our identity verification process fully complies with Malaysia's PDPA requirements. Your KYC documents are stored in an encrypted environment with restricted access.
99kiss has never sold, rented, or traded your personal data to third parties for marketing purposes. Your data belongs to you and is used solely for platform services.
Enable 2FA to protect your account with an extra layer of security. Every login attempt from a new device requires OTP verification sent to your phone.
We clearly explain what data is collected, how it is used, and how long it is retained. There are no hidden practices or misleading language in our policy.
A dedicated Data Privacy Officer is available to help you exercise your PDPA rights – from data access requests to complaints about improper processing.